We offer fast UK delivery on most items. Delivery times may vary depending on the product, but estimated timeframes are shown at checkout. You’ll also receive tracking information once your order is dispatched.

Yes, we accept returns within 90 days of purchase date, provided the item is unused and in its original packaging. Please contact us first at cs@nesstar.co.uk to arrange your return.

Yes, we’re happy to support trade customers and larger projects. Please email sales@nesstar.co.uk with your requirements and our team will get back to you with a tailored quote.

While we don’t offer installation ourselves, many of our products come with detailed fitting instructions. We recommend using a qualified professional for installation to ensure the best results.

Yes. All products are backed by a manufacturer warranty. After you receive your order, be sure to register your products for warranty here.

We accept all major credit/debit cards, PayPal, Apple Pay and Google Pay. If you’d rather pay over time, choose Klarna at checkout for Buy Now, Pay Later.

Absolutely. Once your order leaves our warehouse you’ll get an email (and SMS if you opt in) with a live tracking link so you can follow its journey to your door.

Please email cs@nesstar.co.uk within 48 hours, quoting your order number and attaching photos of the damage, the packaging and the address label. We’ll arrange a replacement or refund right away - just don’t attempt installation until we’ve confirmed next steps.